8 Steps to Becoming a Successful Hotel Manager

8 Steps to Becoming a Successful Hotel Manager

8 Steps to Becoming a Successful Hotel Manager

As a general manager, your job is to ensure that your operations are running efficiently and producing profits. In order to be successful as a hotel manager, there are several qualities that you should possess; they must be leaders, communicators, and decision makers. Whether costs exceed profits or you notice a decline in revenue and […]

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The Influence of Green Innovations

The Influence of Green Innovations

Traveling is vastly more environmentally friendly today than it was even a decade ago – but you probably can’t even tell. Airlines are flying planes that have more fuel-efficient engines and are lighter in weight to save on the cost of fuel. Hotels are being designed more efficiently in their use of energy and water, […]

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5 Ways to Ruin Guest Experience

5 Ways to Ruin Guest Experience

When it comes to running a business, even the little details matter – even that one little review can put a bad taste in a person’s mouth. Yes, data and big results are great for making big decisions, but ignoring all of the small things will add up and eventually lead to trouble. In fact, […]

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The Rise of Mobile Bookings

The Rise of Mobile Bookings

There is no denying that phone bookings are on the rise, considering most people are thinking and researching about traveling while on the go. As the use of mobiles to search for and book hotels explodes, hoteliers are monitoring the trends carefully to ensure that they are not overlooking any bookings, either to online travel […]

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Hotels are focusing their attention on younger guests

Hotels are focusing their attention on younger guests

It’s vital to ensure that your guests are completely satisfied, but many hoteliers are putting even more focus on the children. For example, JW Marriott Hotels & Resorts has partnered with nutritionist and author Keri Glassman to create a new JW Kids Menu. The JW Kids Menu is available for breakfast, lunch, and dinner, and […]

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6 Ways to Make Your Hotel More Sustainable

6 Ways to Make Your Hotel More Sustainable

Travelers who are hunting for a place to stay are searching for more than just a good price. As trends in the hotel industry change, the importance of sustainability is becoming increasingly important, not only to hoteliers, but to hotel guests as well. Green hotels are more attractive to travelers, showing a concern for the […]

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5 Tips to Improve Hotel Guest Satisfaction

5 Tips to Improve Hotel Guest Satisfaction

Even with the best quality linens and the most impressive ocean view, a hotel will not succeed without high guest satisfaction. Before booking a room, travelers search the Internet for hotel ratings from previous guests – the ultimate determinant of where to stay. Moreover, a guest who checks out satisfied is more likely to become […]

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Recycling and Waste Reduction Tips for Hotels

Recycling and Waste Reduction Tips for Hotels

Many times, recycling success means offering the right incentives for managers and staff and taking advantage of ideas and resources that normally underutilized. In addition to these resources, there is usually community support and partnerships that can help with achieving waste reduction and recycling goals. The hotel industry is seeing the benefits to the bottom […]

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